What Our Customers are Saying
“The crew is absolutely fantastic. I appreciate their thorough service.”
Ms. Kimble, Mentor I, 6/02/09
“Wanted to compliment the great job the guys did.”
Ms. Mansor, Parma I, 6/01/09
“Roman is an asset to your company. He is very personable and knowledgeable. He keeps me coming back.”
Ms. Fried, Mayfield, 6/01/09
“The staff was outstanding in helping me with a situation today. Greatly appreciated.”
Ms. Williams, Garfield Hts., 6/11/09
“The guys were so wonderful in helping me with a problem with my car.”
Ms. Milljack, Canton Rd., 6/01/09
“Richard made my experience very enjoyable. People like him are rare. Great guy.”
Mr. Christopher, Whipple Rd., 6/01/09
“The guys were fantastic and even opened a few minutes early for me. Their service was quick and courteous.”
Ms. Coleman, Twinsburg, 6/03/09
“Richard did a great job of helping me with a problem I had with my car. The guys were all very professional and friendly.”
Mr. Tomkins, Whipple Rd., 6/22/09
“The people at this store are absolutely wonderful and respectful. They made me feel very comfortable. Thanks!”
Ms. Tricia, Rocky River, 6/01/09
“Just wanted to say the guys did a really good job today.”
Sam, Medina, 6/19/09
“My husband and I just wanted to let you know that we received an oil change at your store in North Olmsted. The service was WONDERFUL!! Matt Rawley and Odel Chaffeel were the two gentlemen that did our car. They were very professional, quick, and kind to their customers. We were so impressed I just had to write you about them.”
Shelly, North Olmsted I, 5/22/09
“I am a loyal Lube Stop customer and have had service done at many of your locations. I just wanted to tell you that I have never been treated as well as I have been over the past couple years than I have been at your West 117th location. I travel out of my way to go there because of the outstanding service I always receive there. They work quickly and efficiently. It is so refreshing to find a business that still believes in customer service.”
Ryan, Lakewood I, 5/5/09
“Frank Fekete was very professional. I have never received better service!”
Mr. Zahn, Westlake, 5/1/09
“I received excellent service. This was my first time to Lube Stop and will certainly return.”
Mr. Williams, Painesville, 3/16/09
“The guys did a wonderful job. I was very impressed.”
Anonymous, Mentor II, 3/14/09
“The guys were fun, informative, and professional. I’ll be a regular customer.”
Mr. Nolan, Mayfield Hts. II, 3/16/09
“I usually go to the deal for my oil changes but was pressed for time so I visited Lube Stop. Frank and his team were very friendly and made my visit very comfortable. I will definitely return.”
Anonymous, Westlake, 3/24/09
“Steven has taken care of my car the last several visits. He is very pleasant as well as very professional.”
Chris, North Olmsted II, 2/3/09
“Bob the manager did an outstanding job. His overall attitude and that of his crew was exceptional.”
Mr. Hopkins, Seven Hills, 2/5/09
“The crew is excellent and friendly. I actually had a good time getting my oil changed!”
Mr. Brown, Westlake, 1/12/09
“I always receive a very high level of service. They are very thorough.”
Mr. Heiss, Medina, 1/28/09
“I love them over there! They’re the nicest and most professional people.”
Ms. Read, West Market St., 1/07/09
“Nick, Joe, and Karl are fantastic and I would never take my cars any where else. Even for ½ the price!”
Mr. DeAngelo, Garfield Hts., 12/02/08
“The crew is wonderful, friendly, and polite. Richard always takes good care of me!”
Jodi, Wadsworth, 12/16/08
“I use this location every six weeks. The guys are fantastic and an asset to your company.”
Mr. Krenshaw, Montrose, 11/02/08
“I wanted to commend the crew for the service they provided when winterizing my car. The teamwork and explanations they provided were phenomenal.”
Mr. Pearlman, Mayfield Hts. I, 11/04/08
“Roman, Kyle, and Paul helped me very much when my car broke down in front of their store. Thank you!”
Ms. Davidson, Mayfield Hts. I, 11/05/08
“The crew was very courteous, efficient, and knowledgeable.”
Ms. Boyd, Westlake, 11/15/08
“All of the employees are courteous, upbeat, and all-around nice gentlemen. Lube Stop should be very proud of the work they do!”
Alyssa, North Olmsted II, 11/24/08
“My husband had a problem with a belt and they were very helpful and mannerly. We’ve been customers for years and they are all incredible guys. They should be commended.”
Emily, Montrose, 11/25/08
“The folks who took care of me did a wonderful job and were very helpful. Thanks.”
Ms. Golnick, Twinsburg, 10/2/08
“I was very impressed by the knowledge an service of the staff. I will be bringing our three cars back for service.”
Mr. Bassett, Wadsworth, 10/20/08
“Mike was fabulous. The service was great and very well handled.”
Ms. Stevens, Bedford Hts., 10/23/08
“Lube Stop has very courteous and professional guys working at this store. They made my day! I appreciate the great service.”
Ms. Phillips, Cleveland Hts., 9/24/08
“Brad and John were very helpful in taking care of an issue with my carbon air filter.”
Mr. Anderson, Painesville, 9/26/08
“I received excellent service. The guys took extra care when servicing my car and even cleaned the rims.”
Tim, Mayfield Hts. I, 9/12/08
“The crew at Twinsburg corrected a problem from another service center. Everyone was helpful and very friendly. I will be returning to have both of my vehicle serviced.”
Mr. Cioko, Twinsburg, 8/26/08
“These guys really enjoy their work and are simply fantastic!”
Mr. Haywood, West 117th, 7/02/08
“The guys are to be commended on the great service they provide there.”
Ms. Ballard, Lakewood II, 7/15/08
“I received excellent service by the young men here. They are very concerned about their customers.”
Ms. Allison, Mentor I, 7/08/08
“I had a very pleasant experience today, better then I’ve ever received before. The staff was extremely courteous.”
Ms. Conlen, Solon, 7/11/08
“Steve and the rest of the crew are dynamite!”
Anonymous, Mayfield Hts. II, 7/11/08
“Service was good and I will remain a loyal customer because of the re-refined oil offering.”
Mr. Fisher, Stow, 7/22/08
“They have kept my car running for nearly 200,000 miles. I can’t say enough about their good care.”
Anonymous, Montrose, 7/02/08
“I had a great experience this morning. We really appreciate the work of the entire staff.”
Mr. Ruiter, Solon, 6/24/08
"I just wanted to take a moment to tell you ‘thank you.’ Every time I have been at Lube Stop it has been a great experience. Everyone is very pleasant, kind, and hard working. It is hard to find good customer service and hard-working employees these days. I could go a million other places for an oil change but I will continue to go to Lube Stop because of the great customer service."
Ms. Coleman, Lakewood I 5/5/08
"The crew was absolutely fantastic when servicing both of my cars this week. I can’t say enough good things about them."
Mr. Gallagher, Parma I, 5/12/08
"Dan was outstanding, very personable and thorough in taking care of my car. It was greatly appreciated."
Ms. Truitt, Euclid, 5/01/08
“The crew was very courteous and they make me want to return!”
Ms. Kimball, Mentor I, 4/29/08
“I’m a regular customer and the guys are always knowledgeable and courteous.”
Chris, North Olmsted II, 3/18/08
“My recent oil change at the Rocky River location was very professional, fast, friendly, and complete. Your service gets an A+ in my book. Keep up the good work.”
Robert, Rocky River, 3/15/08
“I am continually impressed with the Lube Stop people in every store I’ve been to. They are always so friendly and well-informed and helpful. The two guys at the Painesville store this past visit were awesome. They explained all about your upcycled oil and what Lube Stop is doing from a Land Conservancy stand-point. I really applaud all you are doing on the green front.”
Katie, Painesville, 3/27/08
“I wanted to compliment on the excellent service I received. The crew was friendly and thorough!”
Ms. Knari, Parma II, 3/26/08
“The crew at this store is wonderful! I go there regularly and tell all my family and friends.”
Pat, Westlake, 2/25/08
“The guys did a great job. They are a fun bunch and it is a pleasure to go there for service.”
Mr. James, Rocky River, 2/6/08
“They did just a fantastic job for me at service yesterday.”
Amy, Middleburg Hts., 2/22/08
“The gentlemen were all professional and courteous. I will recommend them to my family and friends.”
Noreen, Middleburg Hts., 2/11/08
“I had a very nice and pleasant experience at service.”
Cindy, Garfield Hts., 2/21/08
"My elderly mother and I were out shopping when our car broke down outside of Store 46 in Cuyahoga Falls. Knowing that temperatures were well below freezing, the crew of the store offered us a warm waiting room and hot coffee while we waited over two hours for a tow truck to come and take our car to the mechanic. I just want to praise the efforts of the crew and thank them for their extreme generosity."
Ms. Nolan, Cuyahoga Falls, 1/10/08
"Ted and all the guys are so great. They should make everyone at Lube Stop proud. Thank you for the great service in every respect."
Ms. Hooks, West Market, 1/28/08